Global field service is an integral part of the Centrilift commitment to customer satisfaction. Over 500 field service engineers are on call to meet customer needs, ready to provide best-in-class service to even the most remote wellsites.
- Field service engineers receive direct support from manufacturing and applications engineers at Centrilift world headquarters.
- Field service engineers carry laptop computers for up-to-the minute access to product information, procedures and equipment interface.
- As a single source supplier of complete ESP systems, Centrilift field service engineers are knowledgeable about the complete ESP system.
- Field service engineers have the capability to pre-program a VSD on a computer and then upload the data directly into the drive. This facilitates installation and repairs in dangerous environments, harsh weather conditions or remote production environments.
- Field service engineers receive consistent global training and operational procedures.
- Field service engineers participate in a rigorous continuing education program.
- Uniform “best practice” procedures are built on decades of worldwide experience.
- Every Centrilift field service engineer carries an HS&E passport as evidence of their continued participation in the comprehensive Baker Hughes HS&E program.
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